4jeta Privacy Policy

This Privacy Policy ("Policy") describes how 4jeta collects, uses, stores, and protects the personal information of players and visitors who access the 4jeta platform at https://4jeta.org. It applies to all users: registered players, site visitors, and anyone who contacts our support team. By using the 4jeta platform, you confirm that you have read this Policy and consent to the collection and processing of your personal data as described below.

4jeta is committed to protecting your personal information in line with internationally recognised data-protection principles. We collect only what is necessary to deliver a safe, reliable, and enjoyable gaming experience. We do not sell your data to third parties for marketing purposes, and we apply robust technical and organisational measures to guard your data against unauthorised access, alteration, disclosure, or destruction.

Six core commitments 4jeta makes to every player on the platform.

4jeta collects personal information through three channels: directly from you when you register or contact support; automatically when you use the platform; and from third-party service providers involved in delivering our services. The categories of data we collect are described below.

The table below sets out the specific purposes for which 4jeta processes your personal data and the legal basis for each.

4jeta processes your personal data on one or more of the following legal bases, depending on the specific activity:

• Contract performance — processing is necessary to perform the contract between you and 4jeta, i.e., providing the platform and services you have signed up for.
• Legal obligation — processing is necessary to comply with applicable laws and regulations, including anti-money laundering law, responsible gaming rules, and KYC requirements.
• Legitimate interest — processing serves the legitimate interests of 4jeta or a third party, such as fraud prevention and platform security, provided those interests are not overridden by your rights.
• Consent — where we rely on your consent for marketing communications, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

4jeta does not sell your personal data. We share your data with carefully selected third parties only where necessary to deliver our services or meet legal obligations. All third-party recipients are contractually bound to maintain equivalent data-protection standards.

4jeta treats the security of your financial data with the utmost seriousness. All deposits and withdrawals processed through the platform — whether via bKash, Nagad, Rocket, Upay, or international card networks — are protected by 256-bit SSL/TLS encryption in transit. Payment data is processed in accordance with the standards required by our PCI-DSS-compliant payment partners.

4jeta does not store full payment card numbers on its own servers. Card data is handled by our PCI-DSS-compliant payment gateway partners, who tokenise card details so that only a secure reference identifier is stored against your account. For mobile banking transactions via bKash, Nagad, Rocket, and Upay, only your registered mobile number and transaction reference are stored by 4jeta — your mobile banking PIN and wallet balance are never accessible to us.

4jeta uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device by your browser at the request of a website. The cookies we use fall into the categories below.

4jeta retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements. Account data — registration details, KYC documents, and transaction records — is retained for a minimum of 5 years from account closure to satisfy anti-money laundering record-keeping obligations. Technical log data such as IP addresses and session logs is retained for 12 months and then deleted.

When your account is closed and the applicable retention period has elapsed, 4jeta will securely delete or anonymise your personal data so that it can no longer be used to identify you. Where deletion is technically impossible — for example, data in backup archives — 4jeta will isolate that data from further processing until deletion becomes possible.

As a 4jeta user you have the following rights regarding your personal data. To exercise any right, contact our support team at [email protected]. We will respond to all verified requests promptly and at no cost to you.

• Right of access — request a copy of all personal data 4jeta holds about you.
• Right to rectification — if any of your personal data is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure — subject to legal retention obligations, request deletion of your data when you close your 4jeta account.
• Right to restriction — request that 4jeta restricts processing of your data in certain circumstances, for example while a dispute is under investigation.
• Right to data portability — where processing is based on consent or contract performance, request your data in a structured, machine-readable format.
• Right to object — object to processing where 4jeta relies on legitimate interest as the legal basis, including for direct marketing.

4jeta will not discriminate against you for exercising any data right. If you are not satisfied with our response, you may escalate by requesting a senior review. All requests are treated confidentially and handled by authorised personnel only.

4jeta implements a range of technical and organisational security measures to protect your data against unauthorised access, loss, alteration, disclosure, or destruction. These include 256-bit SSL/TLS encryption for all data in transit; encryption of sensitive fields at rest in our databases; access controls restricting personal data to authorised 4jeta personnel with a legitimate operational need; regular security audits and vulnerability assessments; and automated anomaly-detection systems that flag unusual account activity for review.

While 4jeta takes all reasonable steps to protect your data, no system is completely immune to security threats. In the event of a data breach likely to result in high risk to affected players, 4jeta will notify those players without undue delay and take all necessary remedial steps. We encourage all players to use a strong, unique password and to contact support immediately if they suspect unauthorised account access.

The 4jeta platform is strictly intended for adults aged 21 and above. 4jeta does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use any feature of the 4jeta platform. If 4jeta becomes aware that personal data has been collected from a person under 21, all such data will be deleted immediately and the associated account will be permanently closed.

4jeta reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players via their mobile number or email address, or via a prominent notice on the platform, at least 7 days before the changes take effect. The "Last Updated" date at the top of this page shows when the Policy was most recently revised.

Your continued use of 4jeta after any amendment constitutes acceptance of the updated Policy. If you do not agree to the updated Policy, you must stop using the platform and contact support to close your account. The most current version of this Policy is always available at https://4jeta.org/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 4jeta handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).